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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Shade&Beyond's 16' x 20' rectangle sun shade sail is a breathable, UV-blocking canopy designed to create comfortable shaded areas over patios, decks, pools, and gardens.
This permeable sand-colored sail combines durable HDPE fabric, reinforced corners, and stainless-steel D-rings to deliver long-lasting outdoor shade without trapping heat. Built to allow airflow while blocking most sunlight, it reduces glare and improves comfort under the canopy. The product is sold as the sail only (hardware kits not included) and Shade&Beyond offers custom sizing if your space needs a different dimension.
The sail is made from high-density polyethylene (185 gsm) that blocks roughly 85%–88% of incoming sunlight and filters up to 95% of UV rays, while its permeable weave encourages ventilation. That balance keeps the shaded zone cooler and reduces sun exposure without turning the area into a wind tunnel.
Reinforced seams and stainless-steel D-rings at each corner provide secure attachment points that resist stretching and corrosion. The fabric and hardware placement are engineered for repeated outdoor use; however, the sail is not waterproof, so it’s best to remove it in severe weather to preserve its lifespan.
Measure from D-ring to D-ring when planning installation and allow 1.5–2 feet extra for hardware between the sail’s D-ring and your mounting points. A common rule is to choose a sail that is about 88% of the installation area’s dimensions to avoid excessive sag and keep tension even across the fabric.
This 16' x 20' rectangular sail fits medium to large outdoor rooms such as patios, pergolas, poolside lounges, and garden seating areas. Its neutral sand color blends with most landscapes while offering both privacy and a cooler, shaded environment for daytime activities.
Who this is for: Homeowners and renters who want a durable, breathable shade solution for medium-to-large outdoor spaces without permanent construction. It’s well suited to people who prefer a simple canopy that reduces sunlight and UV exposure while allowing airflow, and to DIY installers who will procure compatible mounting hardware. Choose Shade&Beyond’s custom sizing if your area requires nonstandard dimensions.
Q: Is the sail waterproof?
A: No — the sail is permeable HDPE fabric designed for airflow and shade, not waterproofing.
Q: Does the package include installation hardware?
A: No — stainless-steel D-rings are on the sail, but mounting hardware and fasteners are sold separately.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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