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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
SETHVILL 4.6 lbs Pool Filter Balls replace conventional sand by delivering fine, reusable polyester fiber filtration equal to about 150 lbs of pool sand.
These lightweight, machine-washable filter balls are made from 100% polyester fiber and are designed to fit most sand-style pool filter systems. They capture very fine particles, reduce backwash frequency, and cut the need to haul heavy sand. Supplied with a mesh wash bag, the set offers an eco-conscious, convenient alternative that can extend the life of your filter media while keeping water clearer between maintenance cycles.
SETHVILL fiber balls trap much smaller particles than typical sand, improving clarity and filtration efficiency. Because they are lighter and have higher surface area, they reduce stress on filter components and make handling simpler during replacement.
They are compatible with most standard sand-style pool filters—simply drain the tank, remove the old sand, load the fiber balls evenly around the lateral assembly, and reassemble your filter. No special tools are required, and the included mesh bag helps keep balls together for easier handling and machine washing.
These polyester fiber balls are machine washable and reusable, which saves money and reduces waste. Remove trapped debris by hand-rinsing for light cleaning or use the provided mesh bag and a regular washing machine cycle for a deeper clean before returning them to service.
The high surface area of polyester fibers captures finer particles and slows clogging, which can improve water clarity and reduce the frequency of deep cleanings. Because the balls are reusable and lighter than sand, you save on disposal costs and physical effort tied to replacing heavy sand loads.
Who this is for: Pool owners and service professionals who want an eco-friendlier, lighter, and higher-performing alternative to heavy filter sand. SETHVILL filter balls suit residential pools, above-ground and many in-ground sand filters, and anyone looking to simplify maintenance while improving water clarity without changing pump or filter equipment.
Q: Can SETHVILL filter balls replace all the sand in my pool filter?
A: Yes — 4.6 lbs of SETHVILL balls is designed to replace roughly 150 lbs of sand in most sand-style filters.
Q: How often do I need to wash these filter balls?
A: Wash as needed based on dirt load; many users rinse weekly and machine-wash monthly or after heavy contamination.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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