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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The Scothen Backpack Cooler is a two-compartment, insulated soft cooler with 12 reusable ice packs designed to keep food cold up to 8 hours while remaining leakproof and travel-friendly.
Compact yet capacious, this soft-sided cooler blends thermal performance with everyday style. Built from ripstop nylon with a waterproof PU coating, heavy-duty foam insulation and a PEVA liner, the bag separates hot and cold items with a double-decker layout and includes multiple pockets and accessories for picnics, beach days, work lunches or travel.
With 8mm high-density foam insulation, a non-toxic PEVA liner and twelve self-absorbent reusable ice packs included, the Scothen cooler maintains low temperatures for most food and beverages for up to eight hours under normal conditions. Performance varies with ambient temperature, how often the bag is opened, and how full it is.
The two-tier arrangement separates cold items in the lower compartment and warm or dry foods in the upper compartment, helping preserve flavors and avoiding cross-contamination. This layout also simplifies packing: keep drinks and ice down below while sandwiches, cutlery and electronics stay dry above.
Yes — the outer face is scratch-resistant ripstop nylon with a waterproof PU coating and a heavy-duty SBS zipper. The hot-pressing PEVA liner plus careful seam construction deliver excellent leak resistance so you can use it on sand, grass or in luggage without worrying about spills.
The Scothen cooler offers a roomy interior that fits up to 36 cans, plus multiple external pockets for organization. It converts between a tote and a padded backpack, has a trolley sleeve for suitcase handles, and comes with a 3-in-1 bottle opener stowed in the front pocket.
Who this is for: The Scothen Backpack Cooler is ideal for people who want a stylish, hands-free cooler for day trips, beach outings, picnics, commuting lunches or travel. It's particularly useful for those who like to separate hot and cold items—parents storing breast milk, professionals packing hot lunches and chilled drinks, or friends bringing beverages to outdoor gatherings. If you value leak protection, reusable ice packs and versatile carrying options in a fashionable soft cooler, this bag is designed to fit that lifestyle.
Care tip: Ventilate before first use to dissipate any manufacturing odor, clean the PEVA liner with mild soap and water, and store ice packs empty in the freezer between uses.
Q: How long do the included ice packs keep items cold?
A: With proper packing, the 12 reusable ice packs keep contents cool for up to about 8 hours, depending on outside temperature and how often the bag is opened.
Q: Is the cooler backpack fully leakproof?
A: The PEVA liner, hot-press seams and waterproof zipper make it highly leak-resistant; the lower compartment is optimized to prevent leaks when used with ice packs.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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