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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
SAROSORA's 12.5-inch large round self-watering planter is a two-layer plastic pot that stores water in the outer chamber so potted trees and large houseplants draw moisture gradually without root-saturation.
This self-watering planter combines a high-polished polypropylene outer pot with a nested inner planting container and capillary wicking system. The inner pot sits about 2 inches lower than the outer wall, creating a reservoir that holds days to weeks of water depending on plant size and conditions. A transparent water-level window and cotton rope wicks make it easy to monitor and maintain consistent moisture while reducing overwatering risk for indoor spaces such as living rooms, porches, offices, and lobbies.
The dual-pot construction separates roots from standing water: the inner container holds soil and root mass while the outer chamber stores water. Roots access moisture by capillary action along cotton ropes, so they take only what they need and avoid prolonged saturation that can cause rot.
Reservoir longevity depends on plant type, potting mix, and ambient conditions, but the outer chamber is sized to support moderate- to large-sized houseplants for extended periods. In general, expect one fill to supply water from about one week up to a month for many common indoor trees and tall plants under normal household conditions.
Setup is straightforward: insert the inner pot into the outer shell, thread or position the cotton wicks into the soil and reservoir, fill the outer chamber with water, and check the transparent window. Routine maintenance is minimal—refill the reservoir when the window indicates low water and clean the pot occasionally to prevent mineral buildup.
This tall 12.5" planter is ideal for indoor settings—living rooms, office corners, porches, and lobbies—where tidy, low-maintenance watering is desired. It fits medium to large houseplants and indoor trees that benefit from steady moisture but dislike constant waterlogging.
Who is this for: The SAROSORA 12.5" self-watering planter suits plant owners who want a low-fuss solution for keeping large indoor plants hydrated—busy households, plant enthusiasts who travel occasionally, office managers maintaining greenery, and anyone who prefers consistent soil moisture without daily watering. It gives visible reservoir monitoring, reduces overwatering mistakes, and provides a polished look for modern interiors.
Q: Can the SAROSORA planter be used outdoors?
A: No—do not use it uncovered outdoors because rain can overfill the reservoir and negate the self-watering function.
Q: How do I know when to refill the water reservoir?
A: Check the transparent bottom window; refill the outer chamber when the visible water level is low or empty.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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