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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The SALEM MASTER 12-inch electric chainsaw is a cordless, brushless 20V tool with two rechargeable batteries designed for fast, reliable wood cutting, pruning, and general yard maintenance.
This compact chainsaw pairs a brushless motor and a 12" guide bar with two high-capacity batteries to deliver consistent cutting power without the weight and noise of gas models. It’s built for homeowners, gardeners, and light-commercial users who need portable performance for trimming branches, cutting firewood, and clearing small trees. Safety features and an integrated guide bar make the saw straightforward to use while improving cutting efficiency across varied wood types.
The upgraded brushless motor increases torque and runtime versus a brushed design, giving smoother operation and longer service life. It runs with less friction and heat, so the saw sustains higher cutting speeds and resists stalls on denser wood.
Two rechargeable batteries let you swap in a fresh pack as the other charges, extending work sessions without interrupting tasks. The pair provides stable 20–21V output, suitable for sustained pruning or multiple small logs before recharging.
Safety is built into the saw with both passive and active protections to reduce kickback risk and control accidental starts. The design combines a protective handguard, secure trigger operation, and durable chain components to give you a safer cutting experience.
The 12" guide bar and high wear-resistance chain make it effective for pruning, trimming, and light to medium wood cutting. Its cordless layout frees you from extension cords and reduces noise compared with gas units, making it more convenient for residential settings.
Who is this for: The SALEM MASTER 12-inch electric chainsaw is made for homeowners, landscapers, and hobby orchardists who want a portable, lower-noise alternative to gas saws. Choose this model if you need a lightweight tool that supports repeated cutting sessions thanks to two batteries, prefers brushless motor longevity, and values integrated safety features for everyday yard and pruning work.
Q: How long do the batteries last on a single charge?
A: Runtime varies by load; expect multiple short pruning sessions per battery, or extended work when swapping between the two included batteries.
Q: Is the chainsaw suitable for thick hardwood logs?
A: It handles light to medium hardwoods well, but very large or dense logs may require a larger, professional-grade saw.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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