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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The Saillong 2 Pack 60W Bird Bath Heater is a plug-and-play thermostatic deicer that keeps outdoor birdbaths and small animal waterers ice-free in freezing temperatures.
When winter arrives, standing water becomes unusable for birds and backyard wildlife; this Saillong heater fits under or into shallow dishes and uses a controlled low-wattage element to maintain liquid water without scalding. Designed for outdoor use, the unit combines an aluminum heating base with a hardened liner and dual-thermostat protection so it operates only as needed and shuts off if the temperature gets too high.
The heater is thermostatically controlled to activate when ambient temperatures drop near freezing and to cycle off when the bath stays warm enough. Its aluminum construction spreads heat evenly across the base so only gentle warmth reaches the water, preventing ice formation while conserving power.
Safety features include a built-in heating wire with protective sleeving and an added thermostat that cuts power if the base exceeds a safe threshold. The low surface temperature provides gentle warmth rather than hot spots, reducing the risk of injury if birds contact the unit or nibble near the cord.
Installation is simple: place the heating base in or under a shallow water container and plug into a grounded outdoor outlet. There are no replaceable parts; routine maintenance is limited to occasional cleaning and checking the cord and liner for wear.
The 60W heating base is intended for small to medium birdbaths and waterers used by songbirds, small wild birds, and small domestic animals. It supplies a continuous, gentle warmth that keeps water drinkable without creating dangerous hot zones for beaks or mouths.
Who is this for: Backyard birdwatchers, property owners in cold climates, small-farm keepers, and anyone who wants to ensure consistent access to unfrozen water for birds and small animals through winter. If you need a low-maintenance, safety-minded deicing solution that installs in minutes and runs only when needed, this Saillong 2-pack is built for that purpose.
Q: Will this heater prevent birdbath water from freezing completely?
A: Yes—its thermostatic 60W heating base keeps shallow birdbaths ice-free by activating when temperatures approach freezing.
Q: Can birds or squirrels be harmed by the heater?
A: The unit has a protected cord and low surface temperature plus an overheat thermostat to minimize risk to curious wildlife.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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