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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The SAFAVIEH Vienna 9-foot crank patio umbrella is a lightweight, fade-resistant outdoor canopy with an easy crank lift and scallop-trim styling to shade patios, decks, and poolside seating.
Designed to deliver resort-inspired shade without heavy hardware, this umbrella combines a polyester canopy, a brown aluminum pole, and eight reinforced ribs for stable, attractive coverage. The navy-and-white scalloped edge updates classic beachside aesthetics while durable materials help the umbrella stand up to routine outdoor use. A smooth crank mechanism opens and closes the canopy, and the unit is intended to be used with a separately sold base—either a weighted ground base or a table-mounted option.
The canopy opens to a 9-foot diameter, creating ample overhead coverage for a small dining set or a pair of lounge chairs. When fully extended the overall height is about 98.8 inches, and it compacts to a slim profile for off-season storage.
The Vienna uses a polyester fabric canopy designed to resist sun fading and an aluminum pole that keeps weight low while reducing corrosion risk. Eight reinforced ribs support the canopy shape in light to moderate breezes, and simple care extends the fabric's appearance season to season.
A built-in crank makes raising and lowering the canopy quick and effortless, so you can adjust shade throughout the day without strain. Assembly requires the included hardware, and once built the umbrella pairs with a base (sold separately) to keep it upright and secure in typical outdoor settings.
The navy-and-white canopy with a single scallop trim pairs well with coastal, modern, and transitional outdoor decor. Its clean lines and subtle detailing make it versatile for poolside lounges, backyard patios, café tables, and small decks where refined shade is needed without overpowering the space.
Who is this for: The SAFAVIEH Vienna 9-foot crank umbrella is aimed at homeowners and renters who want attractive, functional shade that’s easy to operate and maintain. It’s ideal for people furnishing small outdoor dining areas, compact decks, or poolside lounges who prefer a lightweight, fade-resistant umbrella with a classic scallop detail. If you need heavy-duty storm protection or a large commercial canopy, consider a larger or wind-rated model; for everyday backyard use and style-forward patios, the Vienna offers a balanced mix of aesthetics and practical performance.
Q: Does the Vienna umbrella include a base?
A: No. The base is sold separately; choose a weighted ground base or a table-mount compatible with a 1.5–2" pole diameter.
Q: Can the canopy resist sun fading?
A: Yes. The polyester fabric is treated for color retention and resists fading with normal outdoor use and basic care.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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