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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The SAFAVIEH Vienna 9-Foot Crank Patio Umbrella is a stylish, easy-to-use outdoor shade solution with a black-and-white scalloped polyester canopy, an aluminum pole, and an integrated crank for smooth opening and closing.
Designed to bring a resort-like look to patios, decks, poolside lounges and backyard seating areas, this 9-foot umbrella pairs classic scallop trim with durable materials built for everyday outdoor use. The lightweight aluminum pole resists corrosion, while eight reinforced ribs keep the canopy taut in typical breezy conditions. A separately sold base or table mount secures the umbrella; the canopy resists fading so the bold black-and-white palette stays vivid season after season.
The canopy opens to a 9-foot diameter, giving roughly 100.8 inches of coverage across both width and depth, and a total height of about 98.8 inches when extended. It closes down to a narrow, storage-friendly profile and comes with a 103.1-inch pole length overall so it clears most tables and seating arrangements.
The canopy is polyester fabric treated to resist UV fading, so colors remain brighter across seasons. The pole is aluminum for corrosion resistance and light handling, and eight reinforced ribs add structural support to hold canopy shape in normal breezes.
Assembly requires the included hardware and straightforward steps to attach ribs and the pole; a compatible base or table mount is sold separately for secure placement. The crank opens and closes the canopy easily for routine use, and care is simple: rinse with a hose and mild soap as needed and store or cover during harsh weather and off-season months.
The Vienna umbrella’s black-and-white scalloped canopy adds a refined, resort-inspired accent suitable for many outdoor decors. Its neutral yet graphic look works with coastal, modern, tropical, contemporary and glam settings, and lifts casual backyard layouts without overpowering surrounding furniture.
Who is this for: The SAFAVIEH Vienna 9-Foot Crank Patio Umbrella is a good fit for homeowners and renters who want an attractive, user-friendly shade solution that balances style with practical outdoor performance. Choose this model if you need broad coverage for a dining set or lounge area, want easy crank operation, and prefer a durable aluminum pole with a fade-resistant polyester canopy. Note that a compatible umbrella base or table mount is required for safe, stable use and must be purchased separately.
Q: Does the Vienna umbrella come with a base?
A: No, a base or table mount is sold separately and is required for stable installation.
Q: Is the canopy resistant to sun fading?
A: Yes, the polyester canopy resists UV fading to help maintain the black-and-white colors.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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