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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The SAFAVIEH Elsa 9-foot double-top patio umbrella is a vented, striped outdoor shade solution with a fade-resistant polyester canopy, lightweight aluminum pole, and simple crank lift.
Give a patio, deck, or pool area a refined European look with the Elsa umbrella. Its two-tier vented canopy improves air circulation and helps the canopy stay steady in breezy conditions, while the eight reinforced ribs keep the canopy taut and evenly shaped. The black-and-white striped fabric and brown aluminum pole create an elegant, versatile accent that works with coastal, modern, and traditional outdoor décor. Setup is straightforward with a crank mechanism; a compatible base for freestanding placement is sold separately.
The two-tier design allows warm air and gusts to pass through the top layer, reducing uplift and improving stability in light to moderate breezes. This passive airflow also helps reduce heat buildup beneath the canopy for a more comfortable shaded area.
The canopy is woven from polyester designed to resist fading from sun exposure and hold color longer than untreated fabrics. Routine care is simple: hose off dirt and clean with mild soap when needed; storing or covering the umbrella during harsh weather extends its life.
Operation is a user-friendly crank lift that raises and lowers the canopy smoothly, so you can adjust shade quickly throughout the day. The pole and canopy arrive ready for assembly with included hardware; a separate base or table mount is required for freestanding use.
The canopy spans approximately 9 feet in diameter and the full umbrella height reaches just under 100 inches when open. That footprint provides comfortable shade for small dining sets, lounge chairs, or a compact poolside grouping.
Who this is for: The SAFAVIEH Elsa umbrella suits homeowners and renters who want a timeless, resort-inspired shade option that blends style with practical ventilation. It's ideal for people seeking a lightweight, easy-to-operate umbrella for patios, balconies, pool decks, and small outdoor dining areas, provided they pair it with a suitable base or table mounting solution.
Q: Does the Elsa umbrella include a base?
A: No — the umbrella requires a separately sold base or table mount for stable freestanding use.
Q: Can I leave the umbrella outside year-round?
A: It's best to cover or store the umbrella during severe weather and in the off-season to extend its lifespan.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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