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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Rutile's 12 x 20 ft heavy-duty replacement carport cover is a waterproof, heat-sealed polyethylene canopy top designed to fit 12'x20' frames (frame not included).
This replacement top restores protection and weather resistance to a worn or damaged carport frame without the expense of buying a complete unit. Made from heat-sealed polyethylene with reinforced grommets and included ball bungees, the cover resists tearing, sheds water, and is easy to attach. It comes with matching fabric leg pole skirts for a cleaner look and added wind protection at the frame legs.
The Rutile cover uses heat-sealed polyethylene that creates continuous welded seams rather than stitched seams, reducing points where water can penetrate. The material is waterproof and the welded edges increase overall tear resistance compared with sewn covers.
This replacement is sized for 12'x20' frames; measure your frame top to confirm fit before ordering. Installation is straightforward: lay the canopy over the frame, thread the included 36 ball bungees through the grommets, and secure them to the frame for a snug fit.
Durability comes from the heavy-duty polyethylene and hot-air welded seams that minimize punctures and seam failure. Routine maintenance is minimal: rinse or wipe off dirt and stains, check bungees and grommets periodically, and remove snow load promptly to avoid excess stress.
The product package contains the 12'x20' canopy top with matching fabric leg pole skirts and 36 ball bungees for attachment; the metal frame is not part of the sale. Rutile offers a 30-day money-back option if you're unsatisfied and a one-year limited warranty for quality-related issues.
Who this is for: choose the Rutile 12 x 20 ft replacement cover if you already own a compatible frame and want an affordable, durable canopy top to restore weather protection. It’s aimed at homeowners, small-business owners, and event hosts who need a quick canopy refresh for carports, storage shelters, or temporary outdoor covers without replacing the entire structure.
Q: Does this Rutile cover include the metal frame?
A: No, this listing is for the 12'x20' canopy top only; the metal frame is not included.
Q: How many bungees come with the canopy?
A: The package includes 36 ball bungees to fasten the canopy to your frame securely.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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