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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
If you need to trim branches high above the ground, this lightweight pole saw system brings power and reach in a portable package. The unit converts between an electric 10-inch chainsaw and hand-style pruner, while the telescopic pole lets you work from the safety of the ground. Two long-life batteries reduce downtime so you can finish longer jobs without frequent recharges.
The extendable pole provides extended reach for tall branches and hard-to-access limbs while remaining easy to maneuver. Its lightweight construction reduces arm fatigue and the balanced design improves control during cutting. Use slow, steady strokes to maintain stability and follow safe handling practices to minimize wobble.
The supplied 10-inch chainsaw head delivers efficient cutting for medium to large branches common in yards and orchards. The electric motor powers the chain for smooth, consistent cuts, and the blade size balances portability with cutting capacity. It's well suited for pruning, trimming, and general garden maintenance rather than heavy industrial felling.
The package includes two 4000mAh rechargeable batteries so you can swap cells to extend runtime and keep working while one charges. Cordless operation removes extension cords and improves maneuverability around trees, fences, and landscape features. Extra batteries help when tackling larger yards or multiple trees in one session.
The kit's pruning shear attachment converts the pole saw into a precision pruner for smaller branches and neat shaping tasks. Switching between the chainsaw head and the pruner is straightforward, so you can alternate between rough cuts and detailed trimming without extra tools. This dual-function approach reduces the need to buy and store separate power tools.
Who is this for: Homeowners, gardeners, and small-scale landscapers who need a portable, electric solution for trimming tall branches without climbing. If you value cordless convenience, swap-ready batteries, and a tool that handles both heavier branch removal and precise pruning, this Run Jee pole saw system covers both tasks while keeping safety and ease of use front of mind.
Q: Does the kit include batteries and a charger?
A: Yes — the package includes two 4000mAh rechargeable batteries; a charger is provided so you can swap and recharge as needed.
Q: Is the pole saw suitable for very thick branches?
A: It handles medium to large residential branches well; for very thick trunks you may need a larger chainsaw or professional service.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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