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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The Royal Shade 12' x 20' beige rectangle sunshade sail is a high-density, UV-resistant outdoor canopy designed to create cool, breathable shade for patios, decks, and gardens.
This rectangle shade sail combines a knitted high-density polyethylene fabric with reinforced edges and stainless-steel corners to deliver a durable, low-maintenance sun cover. Designed to reduce surface temperatures and block up to 95% of UV rays, it is tailored to resist fading, water pooling, and wind stress while maintaining a taut, visually appealing installation when mounted corner-to-corner.
The sail is made from 200 GSM HDPE knit that sheds water and allows airflow while filtering sunlight. That structure lowers radiant heat from sun exposure and reduces UV transmission without trapping moisture.
Each corner has a stainless-steel D-ring sewn into double-layered edges with extra corner reinforcement to prevent tearing. It installs corner-to-corner and can be attached to poles, walls, trees, or roof anchors using cable or hardware kits (hardware not included).
The measurement is taken corner-to-corner and engineered with slightly curved edges so the canopy pulls tight once installed, minimizing mid-span sag. Reinforced stitching and quality material help the sail hold tension through wind and sun exposure.
Yes — Royal Shade offers custom sizes to suit irregular or specific spaces and supports purchases with a 30-day return window and a 3-year limited warranty. For best results, consider ordering a matching hardware kit and consult customer support for guidance on measurements and installation options.
Who is this for: Outdoor homeowners and small business owners who want a durable, low-profile shade solution that balances sun protection with airflow. It’s ideal for patios, decks, play areas, poolside seating, and garden settings where a neat, tensioned rectangle canopy improves comfort and protects furnishings from UV exposure. Choose this sail if you need a long-lasting, high-UV-protection cover that installs with common mounting points and pairs easily with standard shade-hardware kits.
Q: Does the shade sail block UV rays?
A: Yes — the 200 GSM HDPE fabric blocks up to 95% of UV rays while allowing airflow.
Q: Is hardware included for installation?
A: No — hardware kits are sold separately; pairing with a kit is recommended for proper tension.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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