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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
This rectangular shade sail blends weather-resistant construction with a neat, pre-curved edge profile so the fabric stays taut after installation. Made from 200 GSM high-density polyethylene with double-stitched borders and stainless D-rings at each corner, the sail is built to resist fading, shed water and reduce heat under the canopy. It ships from the manufacturer with a three-year limited warranty against UV degradation and a 30-day return window for custom-size orders.
The sail is cut with corner-to-corner measurements and slightly curved edges so tension distributes evenly when anchored. That engineered curve prevents the center from drooping and keeps the canopy looking smooth.
Fabric is 100% 200 GSM HDPE with a knitted, breathable weave that blocks sunlight while allowing airflow. The construction prevents water pooling and resists color fade from sun exposure.
Each corner includes a stainless steel D-ring secured by several layers of stitching and reinforced fabric to handle tension and repeated adjustments. These details simplify attachment to posts, walls or trees.
You can mount the sail between roofs, poles, trees or walls; choose rectangle, triangle or square arrangements depending on anchor count. Maintain a small gap between D-rings and anchors to allow for tension adjustments and seasonal movement.
Who is this for? This 10' x 20' Royal Shade rectangle sail is suited for homeowners and outdoor designers who want a durable, breathable canopy to reduce sun exposure over patios, decks, poolside lounges and garden seating. It's a good match for DIY installers who will pair the sail with appropriate hardware and for anyone seeking a factory-backed product with reinforced corners and UV protection.
Q: Does the sail come with mounting hardware?
A: No, hardware kits are not included. Royal Shade recommends pairing the sail with a compatible hardware kit for secure installation.
Q: Can this sail be cut to a custom size?
A: Custom-size orders are available. They include a 30-day return window and the same three-year limited UV warranty.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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