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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Keeping pool chlorine effective under sun and heat starts with the right stabilizer. Robelle's 14-pound bag supplies concentrated cyanuric acid formulated to dissolve quickly and raise cyanuric levels predictably so your sanitizer lasts longer and performs more consistently. Use a reliable test kit to monitor levels, follow the dosing guidance, and allow full circulation for complete dissolution.
The powder disperses rapidly when added properly and usually dissolves fully after 24 hours of continuous circulation. For best results, add the product slowly into the skimmer while the pump is running or pre-dissolve in a pail of warm water and pour the solution into the skimmer.
This formulation allows predictable increases: for example, 6 ounces of product raises cyanuric acid about 10 ppm in 5,000 gallons. For a new pool or a pool with no stabilizer, add 4 ounces per 1,000 gallons to approach the 40–100 ppm target range, then re-test and adjust as needed.
Robelle’s stabilizer reduces chlorine loss from sunlight, which often lowers the frequency of chlorine top-ups. It does not replace chlorine; continue maintaining residual chlorine at 2.0–4.0 ppm and pH at 7.4–7.6 for optimal water balance and sanitizer effectiveness.
Who this product is for: Robelle 14-Pounds Premium Chlorine Stabilizer is intended for pool owners and maintenance professionals who want a predictable, cost-effective method to protect chlorine from UV degradation. It's especially useful for outdoor pools exposed to direct sunlight, new fills that need initial stabilizer, or any pool where test results show cyanuric acid below the recommended 40–100 ppm range. Use alongside regular testing, a clean filter, and standard chlorine and pH maintenance for best results.
Product notes: Always test pool water before and after addition to confirm cyanuric acid concentration. Follow local regulations for pool chemical handling, wear appropriate protective equipment, and store the product in a cool, dry place away from incompatible substances.
Q: How much Robelle stabilizer do I add to a new pool?
A: Add 4 oz per 1,000 gallons for a newly filled pool to approach 40–100 ppm; then retest after 24 hours.
Q: Can I pour the powder directly into the pool?
A: Add slowly into the skimmer while the pump runs or premix in warm water and pour into the skimmer for best dissolution.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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