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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Robelle 20-Pound Premium pH Up is a sodium carbonate formula designed to safely raise and stabilize the pH of swimming pool water.
Keeping pool pH in the recommended range is essential for swimmer comfort, chemical effectiveness, and protecting pool surfaces and equipment. Robelle's 20-pound pH Up comes as a concentrated powder intended for measured, controlled additions to pools. Follow label directions and a reliable test kit to correct low pH and maintain the ideal 7.4–7.6 range.
Test your pool water first using a trustworthy test kit. If the pH reads 7.2 or below, calculate the dose from the included chart, pre-dissolve the required amount in a plastic pail with water, then pour slowly around the pool perimeter while the pump runs. Allow the circulation system to run for at least one hour before retesting and repeating if necessary.
Handle sodium carbonate with basic protective measures: avoid inhalation and contact with skin or eyes. Use gloves and eye protection when measuring and dissolving the powder, and never mix with acids or other chemicals directly. Store the bag in a cool, dry place and keep it out of reach of children.
pH typically begins to rise within an hour after adding properly dosed, dissolved Robelle pH Up while the circulation system runs. Retest after one hour and repeat treatment only as necessary to reach 7.4–7.6. Stabilizing total alkalinity may also be required for sustained pH control.
Used as directed, sodium carbonate helps prevent corrosive low-pH conditions that can etch plaster, corrode metal fittings, and degrade liners. Raising pH into the recommended range reduces the risk of surface damage and improves sanitizer performance. Always follow dosing instructions and ensure proper dilution before adding to the pool.
Who is this for? Robelle 20-Pound Premium pH Up is intended for pool owners, service professionals, and facility managers who need a dependable, concentrated pH increaser for medium to large pools. It’s suited to those who perform regular testing and want a cost-effective solution for correcting low pH and protecting surfaces and equipment. If you prefer ready-to-use sticks or liquid pH adjusters, consider alternatives, but for bulk dosing and long-term maintenance, this product provides strong value and control.
Q: How much Robelle pH Up do I add to my pool?
A: Refer to the included dosing chart based on pool volume and current pH; pre-dissolve measured amounts and add gradually.
Q: Can I add the powder directly to the pool?
A: No — pre-dissolve in a plastic pail and pour around the perimeter while the pump runs to avoid concentrated spots.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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