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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Robelle's 28 ft Professional Platinum Pool Cover is a heavy-duty solid winter cover engineered to protect 28-foot round above-ground pools through harsh off-seasons.
When closing an above-ground pool for winter, a cover that resists snow, ice and wind while keeping the water clear is essential. The Robelle Platinum cover combines a dense 12 x 12 scrim weave and a 3.7 oz/yd² polyethylene film to deliver a durable, non-porous barrier that sits over the water and blocks precipitation. Designed specifically as a winter cover — not for season-long debris protection — it ships with a winch and cable and includes a generous four-foot overlap to simplify installation around standard top rails.
The Platinum cover’s solid construction prevents water from seeping through and offers strong resistance to snow and ice buildup. Its heavier material weight and tight scrim count increase tear resistance and longevity compared with lighter covers.
Robelle includes a four-foot overlap, so the cover extends beyond the pool rim and reduces tension during placement. The package contains a winch and cable routed through reinforced grommets; these fasteners keep the cover secure around the perimeter.
The cover is optimized for traditional above-ground pools with standard top rails. Because it must float loosely on the water surface, Robelle advises choosing a larger size if your top rail is unusually tall to avoid strain on the fabric.
Robelle backs this Professional Platinum winter cover with a 15-year warranty, reflecting the brand’s confidence and long experience in pool closures. Durable material weight and scrim density are primary indicators of how long the cover will remain serviceable under normal winter conditions.
Who this is for: Pool owners with a 28-foot round above-ground pool who want a long-lasting, solid winter cover that blocks water penetration and stands up to snow, ice and wind. Ideal for homeowners seeking a professional-grade solution with easy anchoring, a broad overlap for simpler installation, and a strong warranty. If your pool has nonstandard rails or an extensive deck, consider sizing up or adding deck weight accessories to ensure proper fit and performance.
Q: Is this Robelle cover waterproof?
A: Yes. It’s a solid winter cover that does not allow water to pass through the polyethylene material.
Q: Does the package include anchoring hardware?
A: Yes. A winch and cable are included; grommets are provided around the perimeter for securing the cover.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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