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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
This solid winter cover pairs a platinum-weather topside with a black underside and a reinforced 12 x 12 scrim woven polyethylene to resist snow, ice and wind. Built heavier than standard covers and including a four-foot overlap, the Robelle Platinum design simplifies installation and helps the cover float freely on the water surface while the included winch and stainless cable secure it to the pool perimeter.
The Robelle Platinum cover uses an extra heavy polyethylene fabric (approximately 3.7 oz/yd² / 125 g/m²) woven with a dense 12 × 12 scrim. These two factors—material weight and scrim count—are reliable indicators of long-term strength and tear resistance. Robelle also adds a durable platinum-coated topside and a black underside to reduce UV stress during installation and storage.
This cover is sized for a 21 ft round pool and includes a 4-foot overlap built into the design, making the total cover diameter about 25 ft for easier draping over traditional top rails. A winch and cable are supplied to thread through the perimeter grommets and tighten the cover. For pools with large top rails or unusual deck setups, Robelle recommends moving up one size to avoid tension.
This is a solid winter cover; the material does not allow water to pass through, so surface runoff stays on top and does not enter the pool. Robelle suggests using vinyl water weights on decks and optional ice equalizer pillows beneath the cover in cold climates to reduce stress from heavy ice. For maximum hold in windy areas, use the included winch/cable plus optional cover wrap or clips.
Robelle backs this Professional Platinum cover with a 15-year warranty and leverages over five decades of pool-cover manufacturing experience in its construction choices. Heavy-duty materials and reinforced scrim extend the usable life compared with economy covers when installed and maintained properly each season.
Who is this for: Pool owners with a traditional above-ground pool and top rail who need a professional-grade winter closing solution. If you want a solid, long-lasting winter cover with robust fabric, a simple overlap for easier installation and a secure winch-and-cable system, the Robelle 21 ft Professional Platinum Pool Cover is sized and built for dependable offseason protection.
Q: Is this cover solid or mesh and does water pass through?
A: This is a solid winter cover; water does not pass through the material. Surface runoff stays on top for removal.
Q: Does the cover include hardware for installation?
A: Yes. The cover includes a winch and cable and perimeter grommets; clips and wrap are sold separately for extra security.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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