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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Built from heavy-duty polyethylene woven with an 8 x 8 scrim and a material weight of 2.36 oz/yd², this Robelle winter cover combines thicker fabric and reinforced threading to resist tears and hold up against harsh winter conditions. The cover is a solid design (no water-permeable mesh), featuring a green topside and a black underside, and comes with a winch and cable system to secure it through perimeter grommets. Order by your pool size—this model provides a 4-foot overlap for easier installation and floats loosely on the surface when installed correctly.
The solid Dura-Guard material blocks direct contact between falling snow, ice, and your pool water, and prevents light and surface debris from entering the pool during winter. Because it does not allow water to pass through, it reduces contaminants settling on the water surface.
This cover is manufactured 18% heavier than industry norms and uses a higher scrim count, both of which are key indicators of performance and lifespan. Robelle combines material weight and woven reinforcement to deliver a cover that resists stress from wind, snow, and handling.
The cover includes a winch and cable that feed through the reinforced grommets to hold the perimeter taut; this system is the recommended and supported installation method. For pools with decks or larger top rails you may need to adapt by selecting a larger cover size or using water weights on top of the cover where appropriate.
Yes—Robelle designed the Dura-Guard for reliable performance in exposed, high-wind areas and heavy winter conditions. The reinforced weave and included winch system keep the cover in place, while the floating design helps distribute ice and snow loads away from pool edges.
Who is this for: The Robelle 15 ft Heavy Duty Dura-Guard pool cover is intended for owners of traditional 15-foot round above-ground pools with standard top rails who want a robust, solid winter cover that offers extra overlap for simpler installation. It's a good choice if you live in climates with snow, ice, or strong winds and prefer a heavy-duty, long-lasting cover backed by decades of industry experience and a 10-year warranty. If you have unusually large top rails or need a cover for in-season debris control, consider sizing up or selecting a different product designed for summer use.
Q: Is the Robelle Dura-Guard cover waterproof?
A: Yes. It's a solid cover that does not allow water to pass through, keeping debris and light out of the pool.
Q: Does the cover come with hardware for installation?
A: Yes. The cover includes a winch and cable for securing through perimeter grommets; clips and weights are sold separately.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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