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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
RINOO White Koi Pond Filter Pad is a compressible bulk roll of fine polyester filter media you cut to size for koi ponds, water gardens, aquariums, and pond skimmers.
If you need economical, reusable mechanical filtration that adapts to many filter housings, this RINOO roll gives you a long continuous sheet of non-toxic polyester fiber. It ships compressed and regains thickness when soaked in hot water; once expanded the pad traps suspended debris while allowing good water flow and oxygen transfer. The size is 118 inches (9.8 ft) by 12 inches, with a finished thickness between 3/5 and 4/5 inch — thick enough to capture particles but thin enough to preserve circulation in most pond systems.
The dense polyester fibers act as mechanical filtration, catching fish waste, uneaten food, and floating particulates as water passes through. Regular rinsing or replacing sections restores full performance and keeps solids from accumulating downstream.
Yes — the roll is designed for arbitrary cutting so you can size pieces to fit custom filter boxes, skimmer baskets, or waterfall chambers. Cutting to shape reduces waste and lets a single roll serve many filter stations.
The product is shipped compressed to save space; soaking in hot or boiling water helps the fiber expand back to its standard thickness of approximately 3/5–4/5 inch. Once expanded, it retains structure for straightforward cleaning and reuse.
The pad is made from layered pressed polyester fibers without adhesives or dyes, minimizing the risk of harmful leachates. It suits a broad range of uses from koi ponds and water gardens to aquariums, turtle tanks, and aquaponics systems where mechanical filtration is needed.
Who is this for? Pond owners, aquascapers, hobbyist aquarists, and maintenance professionals who want a low-cost, customizable mechanical filter media will find this RINOO roll useful. It’s particularly convenient for systems that require frequent pad replacement or have nonstandard filter dimensions — buy one roll to cut multiple replacements tailored to your pumps, skimmers, and filter chambers.
Q: How do I expand the pad after it arrives compressed?
A: Soak the pad in hot or boiling water until it visibly regains thickness, then air-dry or install while damp.
Q: Can this pad be reused after cleaning?
A: Yes — rinse or gently backwash the pad to remove solids; it’s designed for multiple reuse cycles.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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