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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Riakrum 8-piece heated snow melting mats are portable, rubber outdoor pads that melt snow and ice on walkways, decks, and sidewalks while providing a non-slip surface.
If you want a fast, temporary solution to clear ice and packed snow without shovels, salts, or permanent installation, these 10 x 30 in electric mats offer a practical option. Each kit contains eight mats with built-in heating elements, weatherproof rubber construction, a 9.84 ft power cord with a US plug, and a textured top and bottom to resist slips and movement. They’re designed for straightforward placement and connection, letting you target problem areas such as steps, entryways, ramps, and small roof sections.
The Riakrum mats are engineered to melt snowfall up to about 2 inches per hour under typical conditions and maintain a surface temperature roughly 40°F above ambient. They continue to operate in very cold weather, performing in temperatures down to about -8°F depending on wind and snowfall intensity. Because they focus heat on the mat surface rather than warming an entire driveway, they use less power than many large, fixed systems.
Yes — the mats are built from waterproof, heat-resistant rubber and include an anti-slip top pattern to reduce fall risk. The underside features an aggressive W-grip texture to keep mats in place on concrete, wood, or packed snow. Still, follow basic safety steps: lay mats flat, avoid sharp objects, and use a heavy-duty outdoor extension cord if the outlet is farther than the included 9.84 ft cord reaches.
Installation is simple — unroll or place the mats where you need melt and plug them into a grounded outdoor outlet. Combine multiple mats in rows to cover longer paths or stagger them to create a heated walkway pattern. For storage, ensure mats are clean and dry, roll them without sharp bends, and keep them in a cool, dry place until the next season.
These heated mats are versatile for residential and light commercial use — ideal for doorways, short walkways, delivery entrances, garage steps, ramps, and small roof runs to combat ice dams. They’re not intended to replace permanent embedded systems for long driveways or large commercial lots but excel where portability and quick deployment matter. Because they are durable and weatherproof, they work on concrete, pavers, wood decking, and compacted snow surfaces.
Who this product is for: homeowners, small-business owners, and property managers who need a portable, easy-to-deploy way to reduce slip hazards and clear snow in targeted areas. Choose Riakrum 8-pack heated mats if you want a seasonal, reusable solution that requires no tools or professional installation and delivers quick, energy-efficient melting at entries, ramps, and short pedestrian paths.
Q: Can I leave Riakrum mats plugged in all night?
A: Yes, they are designed for continuous outdoor operation, but always follow local electrical safety rules and monitor cords and plugs for damage.
Q: Do these mats damage decks or concrete?
A: No, the rubber surface is heat resistant and safe for common outdoor surfaces when used as directed; avoid sharp edges and prolonged high-heat contact.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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