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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
REFETONE Indoor Doormat 32"×48" is a low-profile, highly absorbent entry rug with a non-slip rubber backing that traps dirt and moisture to keep floors cleaner.
If you want an entry mat that balances heavy-duty performance with a slim profile, this REFETONE front/back door mat is designed to collect grit and moisture from shoes while staying unobtrusive under doors. Made from durable polypropylene fibers with reinforced edges and a TPR rubber backing, it works year-round in high-traffic zones — from rainy porches to muddy mudrooms — and can be machine washed for easy care.
The mat uses a double-layer fabric that scrapes off debris and wicks moisture into the pile so fewer particles reach your floors. Its textured surface loosens mud, sand and grass while the absorbent fibers hold dampness until you clean it.
REFETONE fits doors that need a slim rug: the mat is only 0.4 inches thick so doors open and close freely. A textured TPR rubber backing helps the mat grip the floor to reduce slipping and shifting, but it performs best on clean, dry surfaces.
Routine upkeep is straightforward: shake out loose debris, sweep or vacuum, hose off outdoors, or machine wash on cold for deeper cleaning. The fibers are colorfast after multiple machine washes, and the mat tolerates tumble drying on low heat — avoid bleach and fabric softener.
The polypropylene weave and reinforced binding reduce snagging from claws and withstand repeated foot traffic, making it practical for families with pets or active households. It’s durable enough for kitchens, laundry rooms, back doors, and busy entryways.
Who is this for: The REFETONE 32"×48" indoor doormat is ideal for homeowners or renters seeking a slim, effective entrance solution that traps dirt and moisture without impeding doors. Choose this rug if you need a machine-washable, low-profile mat for busy thresholds, pet-friendly households, or seasonal wet weather management.
Q: Can I wash this REFETONE mat in a washing machine?
A: Yes — machine wash separately in cold water with mild detergent and tumble dry low; avoid bleach and fabric softener.
Q: Will the mat stop a door from closing properly?
A: Unlikely — the mat is only 0.4 inches thick, designed to allow doors to open and close smoothly.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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