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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
REFETONE Indoor Doormat is a low-profile, 24"×36" entrance mat that scrapes dirt and soaks up moisture while staying put with a non-slip rubber backing.
Bring order to your entryway with a practical mat designed for everyday traffic. This REFETONE door mat pairs a durable polypropylene surface that removes grit and moisture from shoes with a TPR rubber backing that prevents slipping. At just 0.4" thick, it fits under low-clearance doors, is machine washable for easy upkeep, and comes in a neutral grey to blend with most home styles.
The mat uses a dual-layer system to both scrape particles from soles and absorb surface moisture. Its tightly woven polypropylene top dislodges sand, mud, and slush, while the inner layer holds liquid so less reaches your floor.
REFETONE includes a textured TPR rubber backing that grips most hard floor surfaces to reduce movement and trip hazards. The ultra-thin 0.4" profile prevents door binding and avoids curling at the edges, so doors open and close smoothly.
Weekly maintenance is simple: shake out, vacuum, or hose off to remove loose debris. For a deeper clean, machine wash separately in cold water using mild detergent and tumble dry low; avoid bleach and fabric softeners to protect fibers and color.
The polypropylene surface is durable and less likely to snag from claws, and the low profile reduces tripping for small children. Its absorbent construction helps contain muddy paw prints and wet footprints, simplifying cleanup after outdoor play.
Who is this for: REFETONE's 24"×36" indoor doormat suits homeowners and renters who need a reliable, low-clearance solution for busy entryways. It's ideal for families, pet owners, and anyone seeking an easy-care rug that traps dirt and water without disrupting door movement. If you want a neutral grey mat that balances performance with a subtle look, this product fits well in kitchens, mudrooms, back doors, and offices.
Q: Is the REFETONE doormat machine washable?
A: Yes. Machine wash separately in cold water with mild detergent, tumble dry low. Avoid bleach and fabric softener.
Q: Will this mat slip on tile or hardwood floors?
A: The TPR rubber backing gives a good non-slip hold on clean, dry hard floors. Ensure the floor is free of dust for best grip.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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