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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
REFETONE's 32" x 40" indoor door mat is a low-profile, machine-washable entry rug that traps dirt and absorbs wet footprints to protect floors and keep entrances tidy.
Bring order to your doorway with a mat designed to handle everyday traffic and seasonal mess. This REFETONE entryway rug pairs dense woven polyester fibers with a textured TPR backing so it brushes off grime, soaks up moisture, and stays put on hard surfaces. Its 0.4-inch low profile slips under most doors, while reinforced edges resist curling; the neutral grey pattern complements a wide range of décor styles from modern to farmhouse.
The surface uses tightly woven polyester strands that scrape away grit while catching moisture in the loops and pile. That combination reduces tracked-in debris and leaves floors drier after people pass through.
Yes. A textured TPR (thermoplastic rubber) backing grips clean, dry hard floors to limit sliding and shifting during normal use. For best performance, place the rug on a flat, dry surface and avoid layering over other mats that might reduce grip.
Light maintenance is quick: shake out, sweep, or vacuum to remove loose debris. For deeper cleaning, machine wash on cold with mild detergent and air dry; avoid bleach and high heat to protect fibers and backing.
The 32" x 40" footprint covers most entryways and pet doors while the durable polyester construction stands up to frequent traffic and animal paws. Fold creases from shipping smooth out after the rug lies flat for a short time.
Who this mat is for: homeowners or renters seeking a practical, easy-care solution for entryway mess; pet owners who want a durable surface that captures paw prints; and anyone who needs a slim, non-slip rug that fits under doors and complements neutral interiors. If you need a washable, absorbent door mat that balances performance with a low-profile look, the REFETONE 32" x 40" indoor rug is built to handle doorways, hallways, laundry rooms, and mudroom traffic without fuss.
Q: Can I machine wash this REFETONE door mat?
A: Yes. Machine wash separately in cold water with mild detergent, then air dry. Do not bleach or use high heat.
Q: Will the mat slide on hardwood floors?
A: The TPR textured backing reduces sliding on clean, dry hard floors, but avoid placing it on wet or oily surfaces.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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