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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Built for backyard gatherings, park meetups, and tailgate parties, this Realcook vertical smoker combines a layered design, a large 636 sq. in. cooking area, and a compact, tool-friendly assembly. It includes two adjustable cooking racks, a porcelain-enameled water pan for moisture and flavor, a built-in thermometer, and a bottom damper plus ash collector to help you maintain steady heat and clean up quickly. The unit breaks down into four parts for convenient transport and storage.
The Realcook smoker was designed to be versatile: use it as a low-and-slow smoker, a direct charcoal grill, or even a small fire pit when temperatures drop. Interchangeable rack heights and the latch locking system let you change the cooking configuration without specialized tools.
Realcook built practical airflow and cleaning features into the smoker so you can keep temperatures stable and clear ash fast. A base damper and ash collector let you fine-tune oxygen flow and remove ash without disturbing the cooking chamber.
Unlike one-piece barrel smokers, this vertical model disassembles into four components that fit compactly in most vehicle trunks. Assembly takes about 30–45 minutes, making it practical for weekend trips or occasional use without permanent backyard installation.
The smoker provides 636 square inches of cooking surface across two racks, plus space to hang larger items, which is ideal for feeding groups or cooking multiple cuts simultaneously. Two access doors let you check or add fuel without opening the entire chamber, reducing heat loss and preserving smoke concentration.
Who is this for? The Realcook 20" Charcoal BBQ Smoker Grill is aimed at outdoor cooks who want a single, adaptable unit for weekend barbecues, backyard smoking, and occasional travel. It fits hobbyists who appreciate large-capacity smoking, people who need compact transportability, and hosts who want flexible cooking modes without investing in multiple appliances. If you value straightforward temperature control, easy ash cleanup, and the option to convert between smoking and direct grilling, this model delivers a practical, multi-use solution.
Q: Can I use wood chips or charcoal in this smoker?
A: Yes. The Realcook accepts charcoal and wood; use wood chips for extra smoke flavor and charcoal for steady heat control.
Q: How long does assembly take and are tools required?
A: Assembly typically takes 30–45 minutes and requires basic tools; the unit breaks into four parts for simpler setup.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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