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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The RattanView 2-Set Bug Hotel Kit is a ready-to-decorate wooden insect hotel set that provides shelter for beneficial garden insects while doubling as a hands-on craft and garden accent.
This DIY kit arrives with two unfinished cedar-style wooden insect houses and all the supplies you need to assemble, decorate, and position them in your yard, balcony, or terrace. Each house measures 13.6 x 10.8 x 2.8 inches and includes a variety of natural filling materials—pine, bamboo sections, and pine cones—designed to attract solitary bees, ladybugs, butterflies, lacewings, and other helpful garden species. The set is finished unpainted so you can personalize the look with the included paint, brushes, glue, and screwdriver for a family-friendly project that also supports backyard biodiversity.
The compartmentalized design and mixed natural fillings create multiple micro-habitats that appeal to different insects. Solitary bees use bamboo tubes for nesting, ladybugs shelter in crevices, and lacewings seek sheltered pockets to overwinter or lay eggs. By offering a safe place to rest and reproduce, the hotel supports pollinators and pest predators without chemicals.
The kit is designed for simple assembly so families, classrooms, or solo gardeners can build and decorate quickly. Two wooden houses arrive with paint pots, four paintbrushes, glue, and screwdrivers—no extra tools required. Instructions are straightforward, making this a low-friction craft that yields two finished insect shelters.
Choose a sheltered, sunny spot facing southeast or east, about 1–2 meters off the ground, to keep the interior warm and dry. Mount or rest the hotel on a fence, wall, post, or tree; ensure it stays protected from heavy rain and direct harsh winds. Yearly light cleaning and replacing damaged filling keeps the houses attractive and functional to insects.
Yes—each hotel is shipped unpainted so you can create a custom finish that matches your outdoor décor. Use the included paints and brushes to add color, patterns, or labels; seal with a water-based exterior finish if you want longer-lasting decoration. Personalization also makes the kit great for gardening workshops or educational activities.
Who is this for: The RattanView 2-Set Bug Hotel Kit suits gardeners who want to encourage pollinators and pest-control insects without chemicals, teachers and parents seeking an interactive nature lesson, and craft-minded people who enjoy rustic outdoor décor. It’s ideal for small gardens, balconies, terraces, community green spaces, and anyone looking to add biodiversity and a personalized handmade accent to their outdoor space.
Q: Does the kit include everything needed to build the insect hotels?
A: Yes. The kit includes two wooden hotels, paint sets, four brushes, two glue tubes, and two screwdrivers—ready for assembly and decoration.
Q: Will these houses attract bees and ladybugs safely?
A: They provide sheltered nesting and overwintering spaces that attract solitary bees and ladybugs without exposing them to pesticides.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
Join the list and we will email you code WELCOME10 — plus honest seasonal picks for the garden. No spam, ever.
