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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Quictent's 24x24ft brown Sun Shade Sail is a heavy-duty 185GSM shade cloth with curved edges, reinforced D-rings and a hardware kit to create a cool, sun-protected outdoor area.
Designed for patios, decks, pergolas and backyard seating, this Quictent shade sail combines dense, UV-resistant fabric with reinforced corners and included installation hardware so you can tension a large shaded zone quickly. The sail’s curved-edge design shortens center span and increases tension; plan for installation shrinkage and leave room for anchors. It’s sold as a straight D-ring to D-ring measurement (24x24ft), and the cloth is engineered to block up to 98% of UV and sunlight while allowing airflow to reduce heat buildup.
Measure the straight-line distance between the four mounting points you’ll use (trees, posts, walls). Select a sail that is 1–2 feet smaller than those distances because the sail is measured corner-to-corner along straight D-ring spans and will tension and shorten when installed.
The package includes a full hardware kit and four 1.5m ropes to secure the four corners, making it simpler to attach the sail to trees, poles, walls or existing structures. All corners are double-webbed and stitched to stainless steel D-rings to resist tearing and to create a reliable anchor point.
The Quictent shade sail is a tightly woven 185GSM fabric designed to block up to 98% of UV and direct sunlight, reducing glare and lowering surface temperatures underneath. The material still allows airflow so the shaded area remains ventilated rather than trapping hot air.
With double-webbed corners, stainless steel hardware and curved-edge construction that increases tension distribution, the sail resists tearing and handles light rain and wind when properly installed. Remove or lower the sail during storms and store it dry to maximize life span.
Who is this for: Homeowners, renters and outdoor entertainers who want a large, durable shade solution for patios, decks, play areas and outdoor seating. It’s a practical option for those who need heavy UV protection with included hardware and prefer a sail that tensions tightly for a neat, modern look. If you need precise fitment, measure carefully and choose a sail slightly smaller than measured anchor spans to achieve clean tensioning and the best performance.
Q: Will this sail fit my 22x28ft anchor points?
A: Choose a sail about 1–2ft smaller than your anchor spans; for 22x28ft anchors, a 20x26ft sail is recommended to achieve proper tension.
Q: Can I leave the sail up in rain or wind?
A: It withstands light rain and normal outdoor use, but remove or lower the sail during heavy storms or high winds to prevent damage.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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