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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Quictent's 26x20ft terracotta shade sail is a heavy-duty 185GSM fabric canopy with curved edges and a full hardware kit designed to block up to 98% of UV and create cool, protected patio space.
If you want a large, reliable sun shade to hang over a patio, deck, or yard area, this Quictent sail provides substantial coverage with reinforced corners and included installation hardware. The 26x20ft label represents the straight-line distance between corner D-rings; because the sail is curved and tightens when mounted, planning for shrinkage and anchor spacing is essential for a secure fit and even tension.
Measure the straight-line distance between the four points where the sail will attach (posts, walls, trees). Choose a sail 1–2 feet smaller than those measured distances to account for the sail's curved edges and the 18–22% tension shrinkage that occurs after installation.
The package includes a hardware kit plus four 1.5m ropes to help fasten the sail to posts, walls, trees or anchors. The kit is intended for relatively quick setup; proper anchoring and tensioning will make the sail sturdy against wind and light rain.
The 185GSM fabric is engineered to reduce sunlight and block up to 98% of UV rays, giving a shaded area with dimmed natural light. It helps lower direct sun exposure while allowing airflow beneath the canopy for comfort on hot days.
Curved edges increase the sail's tension when mounted, giving a flatter, tighter canopy and reducing flapping in the wind. Each corner uses double-layer nylon webbing stitched around a stainless steel D-ring to strengthen load points and resist tearing under stress.
Who is this for: This Quictent 26x20ft terracotta shade sail suits homeowners or renters wanting a large-scale outdoor canopy for patios, decks, poolsides, or garden seating. It's a practical option for DIY installers who need included hardware and clear sizing guidance, and for anyone seeking strong UV reduction with robust corner reinforcement. If you need help choosing the right size or with installation advice, Quictent customer support is available to assist.
Q: Will the 26x20ft sail fit my 22x28ft anchor layout?
A: No — choose a sail 1–2ft smaller than anchor distances; a 20x26ft sail is recommended for a 22x28ft layout.
Q: Can the kit handle light rain and wind?
A: Yes — reinforced corners, stainless D-rings, and proper anchors make it suitable for light rain and moderate wind.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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