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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
These replacement cushions from QILLOWAY combine a water-shedding fabric face with a wipe-clean finish and secure ties to keep seating dry, comfortable and looking newer longer. Designed as an easy swap for wicker, metal or wooden patio chairs, the pair balances weather durability with everyday comfort so your outdoor seating feels inviting through seasons.
The cushions use water-resistant fabric that repels light rain and resists staining so moisture beads on the surface rather than immediately soaking in. The material is formulated to slow color loss from UV exposure, helping the tan and grey options retain appearance under regular outdoor use.
Each cushion measures approximately 21 x 21 inches and offers 4 inches of padding—dimensions that fit most standard patio and rocking chairs. Sewn-in ties at the back anchor the cushion to chair frames so it stays put while you sit or rock.
The outer fabric is designed for low-effort upkeep: routine dirt and spills can be wiped away with a damp cloth or sponge. For more thorough cleaning, follow gentle spot-clean methods to preserve the water-resistant finish and fabric color.
With a 4-inch cushion thickness, these pads are intended to offer noticeably softer seating than bare patio chair surfaces, improving comfort during longer outdoor gatherings. The foam density balances plushness and resilience so the cushions maintain shape through typical outdoor use when cared for properly.
Who is this for: These QILLOWAY cushions are suited to homeowners, renters or small businesses wanting an affordable way to upgrade outdoor seating—especially those with standard-sized patio or rocking chairs who need weather-resistant, easy-care cushions in neutral tan or grey. They work well for anyone seeking quick replacement pads that balance comfort, practicality and a tidy appearance without custom sizing or heavy maintenance.
Q: Are these cushions machine washable?
A: No—spot clean or wipe with a damp cloth to protect the water-resistant coating and foam integrity.
Q: Do the ties fit all chair types?
A: Ties secure most standard patio and rocking chairs but may not suit unusually thick or custom chair frames.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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