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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The QIEGL 31-inch heavy-duty deck hook is an adjustable, tool-free hanger kit for railings that holds bird feeders, planters, lanterns and decor securely while keeping them clear of the deck.
Designed for balcony and deck railings 2 to 2.5 inches thick, this two-pack of solid-rod hooks combines a rotatable clamp with an extendable 20–31 inch arm. Built from Q235 carbon steel with a weather-resistant black finish and an anti-slip base pad, the hangers let you position feeders or plants away from the rail for easier access and less mess on the deck surface.
The QIEGL hook uses an adjustable anti-slip clamp that tightens by hand to grip horizontal rails 2–2.5" thick. No wrench or drill is required, and a rubber pad on the base improves stability and protects the rail surface.
Yes — the solid rod is telescoping and locks securely so you can switch between a 20-inch and a full 31-inch reach. The mount rotates 360° and the arm pivots, so you can offset the hanger from the rail and find the best clearance for filling or viewing.
Constructed of Q235 carbon steel and finished with a durable black baked coating, these hooks are made to resist rust and stand up to outdoor conditions. They’re built for feeders, pots and common outdoor décor, though very heavy loads or thicker-than-specified rails are not recommended.
By extending feeders beyond the rail and rotating for convenient access, the hook reduces droppings and clutter on deck surfaces and simplifies refilling. The adjustable angle also lets you avoid obstructed views while creating tidy, attractive outdoor displays.
Who is this for? The QIEGL 31-inch heavy-duty deck hook two-pack is ideal for homeowners, renters and apartment dwellers with horizontal railings between 2.0 and 2.5 inches thick who want a strong, tool-free solution to hang bird feeders, flower pots, lanterns or light décor. Choose these hooks if you value easy installation, adjustable reach and a rust-resistant finish for seasonal outdoor use; measure your railing thickness before ordering to ensure compatibility.
Q: Will this hook fit a 2.5-inch railing?
A: Yes — the clamp fits horizontal railings from 2.0 to 2.5 inches thick. Measure before ordering.
Q: Do I need tools to install the QIEGL deck hook?
A: No tools required. The clamp tightens by hand and uses a rubber pad for a secure, protected grip.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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