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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
This professional-grade telescoping pole combines reach, compatibility, and a secure Lock-Right mechanism to make routine pool care faster and less tiring. Built from durable aluminum with an ergonomic non-slip grip, the pole accepts standard skimmer, brush, and vacuum attachments so you can swap tools without special adapters. The lifetime warranty backs the construction, giving you long-term confidence for backyard or commercial pool work.
The ProTuff 490 extends up to 16 feet, allowing access to deep ends and tall poolside areas without ladders. The Lock-Right locking collar keeps each section firmly in place so the pole resists twisting and collapsing under load.
The pole uses a universal push-fit/threads-compatible end that works with most standard skimmers, brushes, leaf rakes, and vacuum adapters. This makes it a versatile addition to any pool tool kit—no proprietary fittings required.
Yes — the 490 is built from heavy-gauge aluminum designed to resist bending and corrosion in wet environments. The materials and construction are chosen for long-term performance in both residential and commercial settings.
The pole includes an ergonomic anti-slip grip to improve control and reduce hand strain during prolonged cleaning sessions. Its balanced weight and smooth telescoping action make it easy to extend, lock, and retract with one hand.
Who is this for: The ProTuff 490 Promise 16ft Lock-Right telescopic pole is built for homeowners who maintain their own pools, pool service professionals who need dependable daily tools, and property managers looking for a low-maintenance, long-lasting pole. If you need extended reach, universal attachment compatibility, and a corrosion-resistant tool backed by a lifetime warranty, this pole fits the bill. It’s ideal for cleaning deep ends, skimming large surfaces, brushing tile and coping, or swapping quickly between tasks without hunting for adapters.
Q: Does this pole fit my skimmer and brush heads?
A: Yes. The ProTuff 490 uses a universal connection compatible with most standard skimmers, brushes, and vacuum adapters.
Q: Is the pole resistant to rust and pool chemicals?
A: Yes. It’s made from rust-resistant aluminum designed to withstand normal exposure to pool water and chemicals.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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