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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
ProTuff's 19.5" 490 Promise Pro Pool Leaf Rake Net is a heavy-duty skimmer with a deep Goldilox 690-micron bag and unconditional lifetime replacement coverage.
Built for pool professionals and serious homeowners, this 19.5-inch ProTuff leaf rake combines a deep, fast-draining mesh bag with an EZ-replace parts design and an industry-leading 490 Promise lifetime replacement policy. The net balances speed and capture so you retrieve surface and sunken debris quickly while minimizing water resistance. Durable construction and field-serviceable parts keep downtime low, making it a reliable addition to any pool maintenance kit.
The 690-micron Goldilox mesh is engineered to trap everything larger than sand and silt while allowing water to pass through easily. That means you can skim and rake without pushing debris deeper or fighting heavy water resistance. The result is faster jobs and fewer strokes per pool.
ProTuff’s 490 Promise covers loss, theft, wear, and accidental damage without complicated claim steps. Residential customers get no-cost replacements, while commercial users can order unlimited parts at half retail to keep fleets operational. That policy eliminates long waits for service or tool downtime.
Every component on this ProTuff rake is made for quick swapping with basic tools or no tools at all. Field technicians report part swaps in under two minutes, keeping crews working instead of waiting for repairs. The modular design also makes it easy to stock only the parts you need.
The 19.5-inch width strikes a balance between maneuverability and coverage—wide enough to clear large areas quickly but compact enough to work around steps and tight corners. The deep bag holds more debris, so you empty less often during a job and reduce interruption. It’s ideal for both surface skimming and light bottom raking when paired with the right pole.
Who is this for: The ProTuff 490 Promise 19.5in Pro Pool Leaf Rake is made for pool service professionals, property managers, and dedicated homeowners who want a fast, durable skimmer that minimizes downtime and maintenance costs. If you value quick debris capture, simple field repairs, and an industry-leading parts guarantee that protects your investment for life, this net delivers reliable performance day after day.
Features include lifetime replacement under the 490 Promise, unlimited and unconditional coverage, EZ-replace parts, and Goldilox 690-micron mesh for efficient skimming and raking.
Q: Does the 490 Promise cover professional use?
A: Yes — commercial users get unlimited part replacements at half retail, and the policy covers loss, wear, and accidental damage.
Q: Will this fit my existing telescoping pole?
A: Yes — the rake uses a standard connection and is compatible with most telescoping pool poles for easy attachment.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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