




Couldn't load pickup availability
Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Built for service professionals and serious homeowners, this net pairs a 250-micron ‘‘smooth glide’’ mesh with a robust, easy-repair frame so you can skim surface and shallow debris quickly without pushing water or tearing the fabric. Backed by ProTuff’s lifetime replacement program, the 490 Promise is engineered to minimize downtime on the job and keep a pool technician moving from one service to the next.
The 250-micron mesh captures very small particulates that ordinary leaf nets miss, removing suspended silt and pollen before they settle or interfere with filtration. Because the mesh resists clogging and slides through water smoothly, you get higher pickup efficiency without repeatedly dunking or rinsing.
Every component uses ProTuff’s EZ-Replace design so nets, rims and handles swap out in under two minutes without special tools. This modular approach lets service techs carry spare parts and complete on-site repairs, avoiding return trips and lost revenue from out-of-service equipment.
ProTuff’s lifetime replacement policy covers loss, theft, normal wear and tear, and accidental damage — not just manufacturing defects. Residential customers receive free replacements; commercial users get unlimited part/tool replacements at half retail, and everyone can pre-order replacements before failure to stay prepared.
The combination of a broad 17.5-inch rim and low-drag mesh reduces the number of passes needed to clear a pool, meaning faster turnarounds and fewer interruptions for rinsing or repairs. Lightweight materials and ergonomic balancing help reduce operator fatigue across a long service day.
Who is this for? The ProTuff 490 Promise 17.5in Pro Pool Silt Net is ideal for pool service professionals who need fast, reliable pickup of fine debris and minimal downtime, and for homeowners wanting pro-grade filtration for cloudy, particle-filled water. If you prioritize quick skimming, field-repairable tools and an industry-leading lifetime replacement policy, this net is designed to keep you moving and protect your investment.
Q: Is the mesh washable or reusable?
A: Yes — the 250-micron mesh is reusable and can be rinsed clean; replaceable parts make long-term use simple.
Q: Can I get replacement parts for commercial use?
A: Absolutely — commercial users get unlimited replacements at 50% retail under the 490 Promise program.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
Join the list and we will email you code WELCOME10 — plus honest seasonal picks for the garden. No spam, ever.
