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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
ProTuff's 23.5-inch 490 Promise pool leaf rake is a commercial-grade skimmer with a deep, 690-micron mesh bag and lifetime replacement coverage for professionals and homeowners.
Built for heavy-duty pool cleaning, this wide Pro Pool Leaf Rake Net combines an extra-deep bag with Goldilox 690-micron mesh to capture surface and sunken debris quickly without pushing water. The design emphasizes fast, on-site maintenance: all parts are EZ-Replace for tool-level repairs in under two minutes, and the 490 Promise provides unconditional lifetime replacement or price restoration so downtime and repair cost are minimized.
The 23.5-inch rim covers more surface area with each pass, reducing the number of strokes needed to clear leaves, twigs, and larger debris. The wide mouth and deep bag let you lift more material per scoop, so you finish jobs faster and with fewer trips to the trash.
The Goldilox 690-micron mesh finds the balance between flow and filtration: it grabs almost all surface and sunken debris larger than sand and silt while letting water pass freely to avoid drag. That means fewer clogs and faster collection when skimming or raking across the pool floor.
EZ-Replace parts let you swap handles, nets, and rims on-site in under two minutes without special tools. Combined with the unlimited 490 Promise replacement program, users can keep spares on hand and avoid job interruption from worn or lost components.
The 490 Promise is an unconditional lifetime replacement or purchase-price restoration policy that covers defects, loss, theft, and normal wear and tear. For commercial accounts the policy allows unlimited part and tool replacements at half retail, helping service professionals maintain uptime without high replacement costs.
Who is this for? The ProTuff 23.5in Pro Pool Leaf Rake Net is ideal for pool service professionals who need a fast, repairable tool that minimizes downtime and replacement expense, as well as homeowners who want a durable skimmer with a deep bag and unconditional lifetime protection. If you manage multiple pools, work in seasonal or high-debris environments, or want a skimmer that’s easy to maintain and repair in the field, this net delivers a balance of capacity, filtration, and long-term value.
Q: Does the 490 Promise cover commercial use?
A: Yes. Commercial users get unlimited part and tool replacements at half retail under the 490 Promise.
Q: Can I replace parts myself in the field?
A: Yes. The EZ-Replace design allows most parts to be swapped on-site in under two minutes without special tools.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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