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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Protebox 48" Fire Pit Mat is a round, fire‑resistant and waterproof under‑grill pad that shields decks, patios, and lawns from embers, grease, and spills while remaining portable and reusable.
Whether you use a Solo Stove Bonfire, a portable fire pit, or a backyard grill, the Protebox 48-inch mat creates a protective barrier between hot embers and outdoor surfaces. Built from fiberglass with a dual-sided heat‑resistant silicone coating, the mat resists high temperatures and keeps grease and food stains from soaking into decking or grass. It folds for storage, rinses clean, and helps reduce maintenance after gatherings without requiring permanent installation.
The Protebox mat intercepts falling embers, sparks, and hot grease before they contact your outdoor surface. Its fiberglass core plus silicone coating provide a tough, heat-resistant layer that helps prevent scorch marks and reduces staining from sauces and oils.
Yes — the mat’s engineered materials tolerate extreme heat and repel oil. The silicone surface does not readily absorb grease or sauces, so hot drips cool on the mat instead of penetrating the finish beneath.
Cleaning is simple: hose it off or wipe with a damp cloth to remove soot and food residue. When not in use the mat folds compactly for storage and is lightweight for transport to camping or tailgate events.
The 48-inch diameter fits many popular rings including portable pits like the Solo Stove Bonfire, medium charcoal grills, and small backyard fireplaces. It works on wood decks, composite decking, concrete patios, and grass — just avoid direct contact between open flame and the mat to preserve its lifespan.
Who is this for: homeowners, renters, and outdoor enthusiasts who want a practical, portable way to protect outdoor surfaces from embers, hot grease, and food stains. It’s a good fit for people hosting backyard gatherings, camping trips, tailgates, or anyone seeking to reduce cleanup and protect decks, patios, or lawns without permanent modifications. Protebox includes customer support for product questions; follow the care note to avoid direct flame contact for longest service life.
Q: Can the Protebox mat touch open flames directly?
A: No. Avoid direct contact with open flames; the mat resists heat and embers but should not be exposed to constant direct flame.
Q: How do I clean grease and ash from the mat?
A: Rinse with a hose or wipe with a damp cloth; silicone surface repels oil so stains usually lift easily.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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