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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
If you're converting a freestanding Primo grill into a countertop or deck-mounted unit, these ceramic shoes provide a heat-resistant barrier between the grill and any underlying combustible material. Sold as an authentic Primo accessory in a sleek black finish, the four-piece set accommodates standard Primo grill bases and helps position the grill securely for stable use and installation.
The ceramic material is formulated to resist and disperse heat where the grill contacts wood, composite decking, or cabinetry. By creating a gap and insulating layer, the shoes reduce direct heat transfer from the grill legs to the surface beneath, helping to minimize surface scorching and material discoloration.
These are genuine Primo parts engineered to match the footprint and leg design of Primo grills. The shoes are intended to be used with compatible Primo models and in built-in applications where the grill rests on or near combustible structures.
Installation is simple: place one ceramic shoe under each grill leg or mounting point so the grill sits evenly. Maintenance is minimal—wipe away ash, grease, and debris as needed; ceramic resists staining but periodic cleaning keeps them performing and looking their best.
The shoes come in a matte black finish that complements Primo grills and built-in surrounds, while concealing soot and use marks. Their ceramic composition balances durability and thermal resistance for continued service in outdoor cooking setups.
Who is this for: Primo Ceramic Grill Shoes are ideal for Primo grill owners converting a unit into a built-in installation, placing a grill on wood or composite decking, or anyone seeking an authentic Primo accessory that adds a protective barrier beneath the grill. They suit homeowners, outdoor kitchen builders, and installers who want a simple, OEM-compatible solution to reduce heat contact with combustible surfaces while keeping a tidy, professional look.
Q: Are these ceramic shoes compatible with all Primo grill models?
A: They are genuine Primo parts designed for standard Primo leg configurations; check your model’s leg dimensions to confirm fit.
Q: Can I use the shoes on wooden decking?
A: Yes—these ceramic shoes create an insulating gap to reduce direct heat transfer to combustible decking surfaces.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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