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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The figures are molded from sturdy resin that resists light moisture and won't warp like untreated wood. Hand-applied paint stands up to occasional watering and brief exposure to sun, though prolonged severe weather will shorten lifespan. For longest life, place them on covered patios or rotate them indoors during heavy rain.
The six-piece kit provides enough elements to tell a simple story: multiple fairies, a small swing, a playful squirrel and a cluster of mushrooms. Arrange them around plant bases, along a garden path, or grouped on decorative moss to create depth and movement. Mix and match positions to change the scene whenever you like.
Yes — the neutral, storybook aesthetic blends with rustic containers, modern planters, and woodland-themed beds. Because the scale is small, the pieces read well in both compact terrariums and broader garden vignettes. Use natural materials like moss, pebbles, and driftwood as a backdrop to integrate the minis seamlessly into varied designs.
Maintain the painted finish by gently wiping with a soft damp cloth and allowing pieces to air dry. Avoid harsh chemicals or abrasive scrubbing which can strip paint. When not in use or during stormy seasons, store the set in a dry box or wrapped in tissue paper to protect delicate details.
Q: Are these fairies weatherproof?
A: The resin build resists light moisture and sun, but avoid leaving them in heavy rain or extreme sun for extended periods.
Q: What scale are the figurines?
A: These minis are small-scale for potted plants and terrariums; see product images for ruler comparison to confirm fit.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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