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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Each cushion measures approximately 19 x 19 x 3 inches, a common square size that suits many dining and lounge chairs. The generous thickness provides a soft seat while still fitting most chair frames without appearing bulky.
The outer sleeve is made from polyester with a waterproof finish and a long zipper for simple removal. Wipe off light dirt or machine-wash the removable cover (check label) to maintain appearance and protect the interior foam.
Each cushion includes two sewn ties on the back edge so you can secure it to the chair frame. These ties reduce shifting during use and are easy to knot or loop around slats and arms.
Inside, resilient sponge padding supports sitting comfort and regains shape after compression; the outer fabric resists fading and stains typical of outdoor exposure. While the cover is water-resistant, bringing cushions indoors during heavy storms or prolonged damp conditions will extend their life.
Q: Can I machine wash the cushion covers?
A: Yes — the covers unzip for removal and can be machine washed; air-dry fully before replacing to protect the foam.
Q: Are these cushions suitable for all-weather outdoor use?
A: They are water-resistant and fade-resistant but should be stored inside or under cover for extended wet or harsh conditions.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
Join the list and we will email you code WELCOME10 — plus honest seasonal picks for the garden. No spam, ever.
