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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The top panel unzips so you can reach the fuel cap without exposing the entire unit. This reduces interruptions to power and avoids lifting the whole cover each time you need fuel.
Yes—the cover includes a clear control panel area that keeps switches and meters visible and allows cables to be routed conveniently. Side panels roll up for extra access while still protecting the unit's sides.
POUNAZE uses a double-layer oxford fabric: a heavy-duty outer layer paired with a silver-coated inner layer for improved water resistance. Reinforced seams and durable fibers help the cover withstand sun exposure, rain, dust and light snow while extending the life of your machine.
The POUNAZE running cover fits most generators from roughly 5,000 to 15,000 watts, sized at 32" long, 24" wide and 24" high. Measure your unit's maximum length, width and height including handles or wheels to ensure a good fit before ordering.
Q: Will this cover fit my 7000W portable generator?
A: If your generator's assembled size is within 32"L x 24"W x 24"H, it should fit; measure handles and wheels to confirm.
Q: Can I run the generator with the cover on?
A: Yes—this cover is designed for use while running, featuring ventilation roll-ups and a clear control window.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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