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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Portacool PUMP-016-4R is the OEM replacement water pump designed to restore reliable circulation in Portacool Classic and Hurricane evaporative coolers.
The PUMP-016-4R is a factory-compatible replacement part engineered to fit Portacool Classic and Hurricane series units. It reestablishes the internal water flow that wets cooling media, helping the cooler operate as intended after the original pump has failed or become unreliable. This part is compact, simple to install, and built to meet Portacool’s specifications so you retain the efficiency and performance of your evaporative cooler.
Replacing a worn or faulty pump with the PUMP-016-4R ensures consistent water delivery to the cooling media, which is essential for effective evaporative cooling. A functioning pump prevents dry spots and uneven cooling, improving overall air temperature reduction and prolonging pad life.
Yes—this pump is designed for straightforward replacement in compatible Portacool models. Basic hand tools and a short amount of time are typically all that's needed, with mounting points and inlet/outlet fittings that match OEM placements.
Routine care helps extend pump life and keep cooling performance steady. Periodic checks for debris, proper hose seating, and ensuring the water reservoir stays clean will prevent clogs and reduce wear.
The PUMP-016-4R meets Portacool’s manufacturing standards and is intended as a like-for-like replacement, providing similar durability when maintained correctly. Using the correct replacement part helps preserve warranty alignment and product reliability.
Who is this for: The Portacool PUMP-016-4R is suited for owners and maintenance technicians who operate Portacool Classic or Hurricane evaporative coolers and need a direct replacement for a failing or nonfunctional water pump. If your cooler shows signs of uneven cooling, low water flow to the pads, or audible pump failure, this part restores proper operation without complicated modifications. It’s also a practical spare for facilities that rely on evaporative cooling and want a fast on-hand fix to minimize downtime.
Q: Which Portacool models use the PUMP-016-4R?
A: The PUMP-016-4R fits Portacool Classic and Hurricane series units that accept the OEM pump configuration.
Q: Can I install the pump myself?
A: Yes. It’s a direct-fit replacement; basic tools and following the unit’s service instructions are usually sufficient.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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