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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
POOLWHALE's Above Ground Pool Vacuum kit pairs a weighted triangular vacuum head with a 1.5" x 24ft flexible hose to manually remove leaves, twigs, and settled debris from above-ground and small inground pools.
This all-in-one cleaning set gives pool owners a simple, affordable way to keep water clear without buying a powered cleaner. The kit includes a see-through, weighted triangular vacuum head designed to reach corners and settle on the pool floor, plus a heavy-duty 1.5-inch by 24-foot hose with a swivel cuff that reduces kinks and improves flow. The hose connects to your skimmer or pump inlet (or a compatible manual vacuum adapter) and is meant for manual vacuuming using a telescopic pole (pole not included).
The triangular design lets the head fit into tight corners and along walls where round heads can miss debris. The body is molded from soft, elastic material so it slides without gouging vinyl liners or painted surfaces.
The heavy-duty hose is engineered to maintain suction while remaining flexible for easy maneuvering. A swivel cuff on one end reduces twisting and tangles so the hose doesn’t kink during use, which helps preserve maximum water flow.
Prime the hose completely with water before connecting to the pump or skimmer to ensure full suction. Attach the swivel cuff to the vacuum head, fill the hose, then connect the free end to your skimmer or pump inlet and begin slow, steady vacuuming with a telescopic pole.
Rinse the vacuum head and hose with fresh water after each use to remove pool chemicals and debris. Store the hose loosely coiled in a shaded spot to avoid prolonged sun exposure and preserve material flexibility.
Who is this for: POOLWHALE's Above Ground Pool Vacuum with 1.5" x 24ft hose is ideal for homeowners, renters, condo and apartment residents, and property managers with above-ground pools or small inground pools who want an effective, low-cost manual cleaning solution. Choose this kit if you need a lightweight, kink-resistant hose and a gentle yet maneuverable vacuum head that reaches corners and protects liners. Note: it is designed for manual use with a telescopic pole and is not meant to replace automatic or robotic cleaners.
Q: Is a telescopic pole included with the POOLWHALE vacuum kit?
A: No, the telescopic pole is not included. The vacuum head connects to a standard pole for manual operation.
Q: Can I use this vacuum with an automatic pool cleaner?
A: No. This kit is for manual suction cleaning and is not compatible with automatic or robotic suction cleaners.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
Join the list and we will email you code WELCOME10 — plus honest seasonal picks for the garden. No spam, ever.
