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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
POOLWHALE’s 19-inch professional weighted vacuum head is an extra-wide, wheel-equipped pool cleaner that sinks fast and delivers controlled, deep cleaning across vinyl, concrete, and fiberglass pool floors.
If you want a single, durable vacuum head that covers more surface area per pass while staying submerged and rolling smoothly, this POOLWHALE model is built for that job. It combines a weighted thermoplastic body, ten integrated weights, and 12 urethane wheels with a universal swivel hose connection and a direction-control handle. The result is faster debris pickup, fewer passes, and safer contact with delicate pool finishes.
The wider 19" cleaning path picks up more leaves and sediment with each sweep, reducing the number of passes needed to clean the pool. Its flexible profile lets it conform to corners and gentle curves so you don’t lose suction along edges.
Yes — the POOLWHALE vacuum head uses standard fittings to accept common pool equipment. It fits 1.5" and 2" vacuum hoses and accepts a 1-1/4" pole connection; hoses and poles are sold separately.
The upgraded aluminum handle lets you steer the head with a one-handed twist of the pole so you can reach tight corners and navigate around ladders and steps. This makes targeted cleaning faster and less fatiguing, especially in irregularly shaped pools.
The vacuum’s 12 smooth-rolling urethane wheels roll gently over sensitive surfaces to avoid scuffs while maintaining proper flow beneath the head. The wheel design preserves suction channels so debris continues entering the vacuum rather than smearing across the pool floor.
Who is this for: POOLWHALE’s 19" professional weighted vacuum head is ideal for pool owners and maintenance pros who want faster, more consistent manual vacuuming. It’s suited to above-ground and inground pools with vinyl, plaster, concrete, and fiberglass surfaces, and for anyone using standard poles and hoses who values a durable, maneuverable tool that reduces cleaning time and surface wear.
Q: Does the vacuum head fit any hose size?
A: Yes. The swivel connection accepts standard 1.5" and 2" vacuum hoses for broad compatibility.
Q: Will this scratch my pool floor?
A: Unlikely. Smooth urethane wheels and a flexible body protect surfaces while maintaining suction.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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