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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The POOLWHALE 14" Professional Pool Vacuum Head is a weighted, wheel-equipped manual vacuum attachment that delivers controlled, efficient debris removal for inground and above-ground pools.
Designed for homeowners and maintenance pros who want a faster, steadier clean without power equipment, this 14-inch vacuum head combines a flexible body, eight low-friction wheels, a directional aluminum handle, and built-in weights to stay in constant contact with the pool floor. It pairs with standard poles and common hose sizes so you can use existing pool gear—hose and pole sold separately.
The vacuum head includes six internal weights that help it sink quickly and maintain steady contact with the pool surface, so suction stays focused on dirt instead of losing connection. Its flexible construction adapts to slight contours while keeping water flow channels open for continuous debris intake.
This model features a universal aluminum handle that allows single-handed, directional adjustments so you can guide the head without stopping to reposition. The handle accepts standard 1-1/4" poles and gives you fine control for edging, corners, and long sweeping passes.
Eight strategically placed wheels on the unit reduce friction across the pool floor, letting the head glide smoothly so you cover more surface area with less effort. Wheels also prevent the vacuum from catching on small cracks or uneven tile edges, which keeps your cleaning rhythm steady.
The POOLWHALE head is built for universal compatibility: it fits standard 1-1/4" poles and includes a hose connector that accepts both 1-1/2" and 2" hoses, so you can hook it to most manual vacuum setups without buying adapters. Note that hoses and poles are not included.
Who this is for: The POOLWHALE 14" Professional Pool Vacuum Head is aimed at pool owners and service technicians who prefer an efficient manual vacuum solution that combines stable suction, easy steering, and quick gliding across floors. If you want to upgrade from a basic head to a more controlled, wheel-assisted tool that fits common hoses and poles, this unit gives reliable floor contact and smoother cleaning without power-driven systems.
Q: Does this vacuum head work with both inground and above-ground pools?
A: Yes. The POOLWHALE 14" vacuum head is designed to clean both inground and above-ground pool floors when used with compatible hoses and a 1-1/4" pole.
Q: What hose and pole sizes are compatible?
A: Fits standard 1-1/4" poles. The universal hose connector accepts 1-1/2" and 2" hoses. Pole and hose sold separately.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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