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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The POOLWHALE 14" Flexible Pool Vacuum Head is a weighted, swivel-handle vacuum head with urethane wheels designed to remove debris quickly from inground and above-ground pools.
This pool vacuum head pairs a wide, flexible cleaning plate with four enclosed weights and a directional aluminum handle so a single user can steer, sink, and glide the head along the pool floor. Built to work with standard vacuum hoses and telescoping poles, it balances durability with surface protection through smooth urethane wheels and a broad suction face for efficient pickup.
POOLWHALE increased the cleaning width and shaped the plate to concentrate suction across a larger surface, meaning fewer passes are needed. The heavy internal weights keep the head fully submerged so suction stays consistent at the bottom.
Yes—the vacuum uses long-lasting urethane wheels that roll smoothly without scratching or catching on vinyl, fiberglass, or plaster. The flexible head contours minor surface changes so it glides rather than scrapes.
This head accepts common pool vacuum hoses in 1-1/2" and 2" diameters and secures to standard 1-1/4" extension poles or telescopic poles (sold separately). The universal steering aluminum handle offers EZ Clip mounting for quick on/off and one-handed directional control.
The aluminum swivel handle gives you one-handed directional adjustments so you can guide the head under steps, around corners, and along walls without stopping to reposition the pole. That saves time and reduces fatigue during routine maintenance.
Who is this for: Pool owners, maintenance professionals, and anyone who wants a faster, gentler way to vacuum inground or above-ground pools. POOLWHALE's 14" Flexible Pool Vacuum Head is suited for people who prioritize wide coverage, consistent bottom suction, and surface protection while using standard hoses and poles.
Q: Does this vacuum head work with both inground and above-ground pools?
A: Yes. The weighted 14" head and flexible plate are designed for both inground and above-ground pool floors.
Q: What hose size and pole fit this POOLWHALE vacuum head?
A: Compatible with 1-1/2" or 2" vacuum hoses and standard 1-1/4" extension or telescopic poles.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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