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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Rapid Shock dissolves quickly and releases available chlorine fast, which helps oxidize contaminants and knock down visible algae within hours depending on severity. For routine weekly maintenance it keeps free chlorine in the ideal 5–10 ppm range; for heavy contamination you may need follow-up testing and additional treatment.
Because POOLIFE Rapid Shock contains no cyanuric acid (CYA), it won’t increase stabilizer levels that can lead to chlorine lock over time. That means your free chlorine remains more effective at sanitizing, and you can manage sanitizer strength without constantly compensating for over-stabilization.
Use one pre-measured bag per the recommended ounces for your pool size: add 9–16 ounces per 10,000 gallons weekly for maintenance, or follow higher-dose guidance for shock treatments. Pour granular shock directly into the deep end while the pump runs, avoid mixing with other chemicals, and wait the recommended return-to-swim time per local guidance and test results.
Yes — the formula is suitable for both above-ground and in-ground pools and is safe for common finishes such as vinyl liners, plaster, and fiberglass when used as directed. It’s formulated to dissolve fully without leaving gritty residue that can settle on surfaces.
Q: Can I use POOLIFE Rapid Shock in a saltwater pool?
A: Yes. It’s compatible with salt pools that use chlorine residuals, but test levels frequently and follow your salt system’s maintenance guidelines.
Q: How often should I shock my pool with this product?
A: For routine maintenance, use weekly at 9–16 oz per 10,000 gallons; shock more often after heavy use, storms, or visible algae.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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