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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
POOLHACKER's 21 ft winter pool cover is a heavy-duty, 500D round cover engineered with Velcro straps and a cable-and-pulley system to keep above-ground pools secure and debris-free through harsh weather.
When winter arrives, a reliable cover is the difference between a smooth spring opening and hours of cleanup. This upgraded 21-foot round cover from POOLHACKER combines a thick 500D fabric with reinforced edges and an integrated dual-fastening system so your pool stays protected from leaves, snow, rain and high winds. It’s designed for both above-ground and compatible inground setups, resists UV exposure, and sheds water to reduce sagging and ice pressure on the surface.
The cover uses a dual-lock approach: Velcro straps around the perimeter plus a cable threaded into a reinforced hem that tightens with a pulley. This combination prevents slippage and distributes tension evenly so edges don’t blow up in gusts.
Yes — the material and construction are meant for severe cold. The fabric tolerates low temperatures and resists cracking while the drainage properties and fit reduce water pooling and ice weight on the cover.
The tightly fitting cover blocks leaves, twigs, pests and airborne debris, keeping water clarity higher through the off-season. Fewer contaminants mean less chemical balancing and skimming when you reopen.
The cover is designed for straightforward installation using the included Velcro straps and cable pulley; many users can handle installation with two people, and removal is simplified by the same fastening system that keeps it snug during winter.
Who this is for: POOLHACKER’s 21 ft winter cover is suited for owners of 21-foot round above-ground pools and for anyone seeking a heavy-duty, storm-resistant option that reduces winter maintenance work. Choose this cover if you need reinforced edges, windproof fastening, and a fabric built to withstand cold climates and prolonged outdoor exposure. It’s a practical pick for seasonal pool keepers who want a durable barrier against debris, snow and wind without the complexity of permanent winterizing systems.
Q: Is this cover compatible with inground pools?
A: Primarily made for 21 ft above-ground pools, it can fit some inground pools with similar dimensions if anchor methods allow.
Q: Does the package include the cable and pulley?
A: Yes — the cable and pulley system is included to tension the hem and create a wind-resistant seal.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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