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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The Pool Mate 20 x 40 ft Classic Dura-Guard Winter Pool Cover is a solid, heavy-duty polyethylene cover designed to protect inground pools from winter elements while floating on the water with a five-foot overlap for easier installation.
Built for seasonal pool shutdowns, this Pool Mate cover is a non-porous winter barrier that keeps snow, ice and large debris off the pool surface. It uses a thick woven polyethylene scrim and heat-sealed seams for strength and longevity, and the blue UV-coated topside helps resist sunlight degradation during storage and off-season exposure. The cover ships with reinforced water-tube loops but water weights are sold separately; the design expects the cover to rest lightly on the water rather than being tensioned tight.
The solid material blocks precipitation and large debris from entering the pool, so maintenance chores in spring are reduced. Heat-welded seams and a heavier-than-standard fabric help the sheet resist tears from ice or wind-borne branches.
Installation relies on vinyl water weights that fit through the perimeter loops to hold the cover down; no other fastening methods are recommended. The cover includes a five-foot overlap so it can float and be dressed around pool edges—order a larger size if you have steps or raised features.
The Classic Dura-Guard is woven polyethylene with an 8 x 8 scrim and a material weight of roughly 2.36 oz/yd² (80 g/m²), which are simple, measurable indicators of expected durability. Pool Mate backs this design with a 10-year warranty and draws on decades of experience manufacturing pool covers.
The cover is sized for standard rectangular inground pools but includes extra overlap to accommodate minor irregularities. If your pool has built-in steps, spa seats, or other protrusions, choose the next larger cover to ensure the sheet can float without stress.
Who this cover is for: Pool owners who close their inground pools for the off-season and want a robust, solid-surface winter cover that keeps out precipitation and bulk debris. It suits owners who prefer a floating, water-weight installation and those with standard rectangular pools or modestly irregular shapes—if your pool has prominent steps or attached spas, choose a larger size to ensure a proper, low-stress fit.
Q: Is the cover waterproof?
A: Yes. This Pool Mate winter cover is solid polyethylene and does not allow water to pass through.
Q: Do water weights come with the cover?
A: No. Water tubes are sold separately; use only vinyl water weights through the supplied loops.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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