




Couldn't load pickup availability
Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Pool Mate 5-Pounds 2-Pack Premium Granular Flocculant is a fast-acting pool clarifier that gathers suspended particles into removable clumps, letting them settle to the bottom for easy vacuuming.
If your pool looks cloudy, turbid, or slightly discolored, fine solids and organic debris are likely suspended in the water. This granular flocculant is formulated to bind tiny particles—both organic and inorganic—into larger aggregates so they fall out of suspension. After treatment you remove the settled debris by vacuuming or sweeping it into the drain, and then return your pool to normal circulation. Follow pH and filter prep instructions to maximize performance and avoid stressing equipment.
Proper prep improves flocculation efficiency. Clean or backwash your filter, check and adjust pH to the recommended level, and stop the pump before application as instructed.
The granules disperse and chemically bind suspended solids into heavier clumps that sink to the pool floor. Once settled, the debris is removed by slow vacuuming or sweeping into the drain, and normal filtration can be resumed when cleanup is complete.
Dose precisely to avoid waste and get predictable results. Use one pound (approximately one container measure) for every 5,000 gallons of pool water, and broadcast it evenly across the surface with the pump off.
Yes—maintain proper water chemistry and handle settled debris gently to protect filters and surfaces. Overuse or vacuuming too quickly can reintroduce cloudiness or overload the filtration system.
Who is this for: Pool Mate Premium Granular Flocculant is made for pool owners and maintenance pros who need a reliable clarifier for cloudy pools—especially those with fine suspended particles that normal filtration can’t catch. It’s ideal for backyard pools, seasonal openings, after storms or heavy bather loads, and for anyone who prefers to vacuum debris away rather than rely solely on cartridge or DE filtration. Use this two-pack when working with medium to large pools or when you want an extra container on hand for repeat applications.
Q: Can I swim immediately after using this flocculant?
A: No. Wait until particles have settled and all debris is removed; resume swimming only after treatment and cleanup are finished.
Q: Will this harm my pool filter?
A: Not if used correctly: backwash or clean the filter first and vacuum slowly to avoid overloading the system.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
Join the list and we will email you code WELCOME10 — plus honest seasonal picks for the garden. No spam, ever.
