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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Pool Mate 16-Pounds Premium Calcium Hardness Increaser is a granular calcium chloride formula designed to raise and stabilize your pool's calcium hardness to recommended levels quickly and reliably.
Maintaining proper calcium hardness prevents surface damage and water chemistry imbalances in your pool. This dry granular product dissolves in water to safely increase total hardness so vinyl, tile, fiberglass, painted, or marcite pools remain protected. Use a dependable test kit first, then follow the dosing guidance to add no more than recommended per period and always dilute the product in a bucket of pool water before introduction.
Test total calcium hardness with a reliable test kit. Compare the reading to the pool-type ranges provided: vinyl pools generally need lower levels than exposed aggregate or tile pools, and some finishes require slightly higher hardness to avoid damage.
Dissolve the measured granules in a plastic bucket filled with pool water before introducing to the pool. Add slowly around the pool perimeter while the circulation system is running to promote even distribution and avoid local high concentrations.
Calcium chloride raises hardness quickly once dissolved and circulated, so you’ll see results after the water has fully mixed and been retested. Use the dosing chart included with the product to estimate the pounds required for your pool volume.
Keeping calcium hardness within recommended ranges reduces the risk of etching, staining, and corrosion associated with low hardness. This product helps stabilize the water so surface materials remain protected when paired with balanced pH and total alkalinity.
Who is this for: Pool Mate 16-Pounds Premium Calcium Hardness Increaser is suited for pool owners, service professionals, and facility managers who routinely monitor water chemistry and need a fast-acting, measurable method to raise calcium hardness. It’s appropriate for residential and commercial pools with vinyl, tile, plaster, marcite, painted, or fiberglass finishes when test results indicate calcium hardness is below recommended levels. Always follow label directions, dilute before adding, and coordinate with overall water balance practices to protect your pool and equipment.
Q: How much Pool Mate raises calcium hardness?
A: 8 ounces raises calcium hardness about 10 ppm per 5,000 gallons. Use the included chart for pound-to-gallon calculations.
Q: Can I add the product directly to the pool?
A: No—pre-dissolve in a plastic bucket of pool water, then pour slowly around the pool while the pump runs for safe distribution.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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