




Couldn't load pickup availability
Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Pool Mate 5-Pounds Premium Granular Flocculant is a concentrated pool clarifier that gathers microscopic and suspended particles so they settle to the floor for easy removal.
Cloudy, dull-looking pool water usually stems from tiny organic or inorganic particles that filters struggle to capture. This granular flocculant is formulated to bind those suspended solids together into heavier flakes that sink, making manual removal simple and restoring clear, sparkling water. It is sold in a five-pound container designed for homeowners and service pros who need a reliable shock-team partner for stubborn turbidity issues.
When broadcast across the pool surface, the flocculant molecules attach to suspended particles and coagulate them into larger aggregates. These heavier aggregates sink to the pool floor where they can be vacuumed or swept into the main drain, rather than relying solely on the filter.
Start with a clean, properly backwashed filter and confirm the pool pH is adjusted to at least 7.8 for best performance. Turn off the pump, evenly broadcast the flocculant across the water surface at the recommended rate, allow particles to settle, then vacuum slowly to waste or sweep debris to the drain before resuming filtration.
Visible settling is often noticeable within hours, though complete clarity depends on water volume and particle load. Once the flocculated material has collected on the bottom, use a slow vacuum-to-waste or sweep into the main drain to permanently remove the debris before restarting normal filtration.
Yes. Ensure filters are backwashed or cleaned and pool chemistry is balanced, especially pH, to let the flocculant perform as intended. Avoid using flocculant when heavy rain or strong wind will immediately resuspend particles, and follow local disposal rules when vacuuming to waste.
Who is this for: Pool Mate 5-Pounds Premium Granular Flocculant suits homeowners, pool service technicians, and property managers who need a targeted solution for cloudy or discolored water that standard filtration cannot clear alone. It’s practical for both in-ground and above-ground pools where manual debris removal is possible and where raising pH briefly is acceptable. Use it as part of a broader maintenance routine alongside routine sanitizers and filtration checks for best results.
Q: How much should I use per pool?
A: Use 1 pound of Pool Mate per 5,000 gallons of pool water; broadcast evenly across the surface.
Q: Do I need to change pool chemistry before using it?
A: Yes, raise the pH to at least 7.8 and backwash or clean the filter for optimal performance.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
Join the list and we will email you code WELCOME10 — plus honest seasonal picks for the garden. No spam, ever.
