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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
This heavy-duty Pool Mate winter cover is built for long-lasting protection against snow, ice and winter debris for traditional above-ground pools with a top rail. Made from extra-strong polyethylene with heat-sealed seams and a UV-coated sandstone topside, the cover keeps winter water and particulate out of your pool while resisting UV breakdown. It ships with a winch and cable for perimeter attachment and carries a 15-year warranty for season-to-season confidence.
The cover is a solid (non-porous) winter barrier—water and fine debris will not pass through the material. All seams are heat-sealed to prevent leaks and the coated topside helps shed sunlight and slow UV wear.
This model is built heavier than standard covers: the fabric weighs about 3.7 oz per sq yd (125 g/m²) and uses a 12 x 12 scrim weave for reinforcement. That combination increases tear resistance and overall durability when holding snow or resisting wind-driven stress.
The cover comes with a winch and cable to thread through the perimeter grommets and cinch the cover in place; use cover clips or wrap for extra hold if needed (sold separately). For pools with decks, place the cover on top of the deck and weigh it down with vinyl water weights, or run the cable under the deck when possible for a neat, secure fit.
This 12 x 18 ft oval cover includes a generous four-foot overlap, giving an overall piece size of 16 x 22 ft to simplify installation and ensure good edge coverage. Pool Mate supports this cover with a 15-year warranty, reflecting their years of design and manufacturing experience.
Who is this cover for? Pool Mate's Extra Strength Platinum Oval is made for owners of traditional above-ground oval pools who need a durable, impermeable winter cover that stands up to snow, ice and wind. Choose this cover if you want a heavy-duty winter solution with a large overlap, included winch and cable, and industry-leading warranty support. If you have non-standard rails, partial decking, or plan to use it as a summer debris cover, review sizing and installation recommendations or consider additional accessories such as cover clips, cover wrap, or vinyl water weights for best results.
Q: Will this cover let water through?
A: No. This is a solid winter cover—its impermeable polyethylene and heat-sealed seams prevent water from passing through.
Q: Does the cover include installation hardware?
A: Yes. A winch and cable are included to secure the cover through the grommets; clips and wrap are optional extras.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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